tongits Privacy Policy – How We Handle Your Personal Data

When you register on tongits, we collect the personal details you provide — including your full name, date of birth, email address, and contact number — so we can verify your identity and manage your account securely. We also collect payment-related information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos. During your gaming sessions, we automatically log technical data including your IP address, device type, browser version, and session timestamps. This technical data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly for all players across the Philippines. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality. We do not collect any data beyond what is reasonably necessary to operate the platform and comply with applicable Philippine regulations.

The personal information we collect is used primarily to operate and maintain your account, process transactions, and deliver the gaming experience you expect from tongits. We use your data to verify your age and identity in line with Philippine gaming regulations, ensuring that only eligible players aged 21 and above can access real-money features. Your contact details may be used to send you important account notifications, security alerts, or updates about changes to our terms or this Privacy Policy. We may also use aggregated, anonymised data to analyse platform performance, improve game offerings, and understand how Filipino players interact with the site — this analysis never identifies you personally. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have opted in to receive promotional communications, we may send you relevant offers, but you can withdraw that consent at any time by contacting our support team. All data use is governed by the principles of purpose limitation and data minimisation in line with Philippine data protection law.

Tongits does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes — your information is not a product. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data protection regulations. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law, or when we reasonably believe disclosure is necessary to protect the rights, safety, or property of tongits, our players, or the public. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance. We will never disclose your full payment details to any party other than the payment processor handling your specific transaction. Any third party receiving your data is bound by confidentiality obligations at least as protective as those described in this policy.

As a registered player on tongits, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a lawful basis for us to retain it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. If you wish to exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond within a reasonable timeframe in accordance with Philippine data protection requirements. You have the right to withdraw any consent you have previously given for data processing activities — for example, opting out of promotional communications — without affecting the lawfulness of processing that took place before your withdrawal. We take all data rights requests seriously and will never penalise you for exercising your rights. If you believe your data rights have been violated, you also have the right to lodge a complaint with the relevant Philippine data protection authority. We are committed to resolving any concerns promptly and transparently.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine gaming regulations and financial record-keeping obligations. Once data is no longer needed for its original purpose and there is no legal requirement to keep it, we securely delete or anonymise it. All data stored on our systems is protected using industry-standard encryption and access controls, ensuring that only authorised personnel can view sensitive account information. We conduct regular security reviews and apply updates to our infrastructure to guard against unauthorised access, data breaches, and other security threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law, and take immediate steps to contain and remediate the incident. You are also responsible for keeping your own login credentials secure — never share your password with anyone, and contact support immediately if you suspect your account has been compromised. Our security practices are reviewed and updated regularly to reflect the latest standards in data protection.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, new legal requirements under Philippine law, or improvements to our platform. When we make significant changes, we will notify registered players via their account or through a prominent notice on the tongits website. The "last updated" date at the top of this page will always reflect the most recent revision, so you can quickly check whether anything has changed since you last read it. We encourage you to review this policy periodically to stay informed about how your data is being handled. Continued use of the platform after any update is published constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes or about this policy in general, please reach out to our support team — contact details are in the footer below. Your trust is important to us, and we are committed to being transparent about every aspect of how we handle your personal information.