tongits Responsible Gaming – Keep It Fun, Keep It Safe

Before you start any gaming session on tongits, decide on a fixed amount you are comfortable spending — and stick to it. Treat your gaming budget the same way you would any other leisure expense, like dining out or watching a film. Never use money that is meant for rent, bills,or groceries for gaming. If you reach your limit, stop — no exceptions. Responsible budgeting is the single most effective habit you can build as a player.

It is easy to lose track of time when you are enjoying your favourite games, so setting a clear time limit before each session is essential. Use your phone's timer or alarm as a simple reminder to step away and take a break. Prolonged gaming sessions without rest can affect your judgement and lead to decisions you might regret. We recommend taking at least a 15-minute break for every hour of play. Balancing gaming with other activities — family time, exercise, hobbies — keeps the experience healthy and enjoyable. If you find yourself consistently playing longer than you intended, that is a signal worth paying attention to.

Gaming on tongits is designed to be a fun, exciting form of entertainment — not a way to earn income or solve financial problems. Every game outcome is determined by chance, and no strategy guarantees a win. If you find yourself playing primarily to recover money you have already lost, please pause and reflect on your motivations. Chasing losses is one of the most common patterns that leads to problem gambling, and recognising it early makes a real difference. Keep your expectations realistic: wins are a bonus, not a certainty. Enjoying the experience itself — the thrill, the social element, the variety of games — is the healthiest reason to play.

If you feel that your gaming habits are becoming difficult to control, our self-exclusion tool allows you to temporarily or permanently restrict access to your tongits account. This is a voluntary, confidential option that you can request at any time by contacting our support team. During a self-exclusion period, you will not be able to log in, deposit, or participate in any games on the platform. We take all self-exclusion requests seriously and process them promptly to ensure your wellbeing is protected. You can also request a cooling-off period — a shorter break of a few days or weeks — if you simply need some time away without a full exclusion. These tools exist because we genuinely care about the long-term health of every player in the Philippines.

Tongits strictly prohibits anyone under the age of 21 from registering or playing on our platform, in line with Philippine gaming regulations. During registration, all players are required to confirm their age and may be asked to provide valid identification for verification purposes. If we have reason to believe that a registered account belongs to a minor, we will suspend that account immediately pending investigation. We encourage parents and guardians to use parental control software on shared devices to prevent underage access to gaming platforms. If you suspect that a minor has accessed tongits, please contact our support team right away so we can take appropriate action. Protecting young people is a responsibility we take very seriously across every aspect of our platform operations.

Recognising the early signs of problem gambling is one of the most important steps toward getting help. Warning signs include spending more money or time on gaming than you planned, feeling anxious or irritable when you are not playing, neglecting work, family, or personal responsibilities because of gaming, and borrowing money to fund your play. If gaming is causing you stress, conflict in your relationships, or financial difficulty, these are clear signals that it is time to seek support. You do not need to be in crisis to reach out — early intervention is always more effective. Our support team is available to point you toward professional resources and help you access the self-management tools on your account.